Salesforce Certification Training in Brisbane - Administrator & App Builder

Salesforce Training FAQs

• What are the course objectives of the Salesforce certification course?

  This Salesforce training course in Brisbane is designed to ensure that you learn and master the concepts of being a Salesforce Administrator and a Salesforce Platform App builder. Our Salesforce training in Brisbane will help you learn how to configure Salesforce, so you are able to collect, analyze and retrieve all of the vital information associated with your customer base.  Moreover, you will use Force.com fundamentals to understand Salesforce online application development and the deployment of next-generation cloud apps. We offer practical hands-on learning that will ensure your job success, as well as the theoretical knowledge needed to pass both Salesforce certification exams.

• What skills will you learn from Salesforce certification training in Brisbane?

  By the end of this Salesforce Administrator and Platform App Builder certification training course in Brisbane, you will be able to:

  • Configure and manage Sales and Service Cloud
  • Gain insight into each of the functional user groups (Inside Sales, Outside Sales, Marketing, Customer Support and Management)
  • Implement automation, security, debugging, data validation and customize apps
  • Deploy applications and manage changes to the Force.com platform
  • Develop new applications using the declarative interface and Force.com fundamentals
  • Configure the user interface

• Who should take this Salesforce certification course in Brisbane?

  This Salesforce certification training course in Brisbane is suitable for individuals looking to build a career in Salesforce, particularly:

  • App Builders
  • Developers
  • System Administrators
  • Sales Representatives
  • IT Managers
  • Product Managers

• What projects will I work on as part of the course?

  Simplilearn’s Salesforce Administrator and App Builder training in Brisbane offers participants the opportunity to work on live industry-based projects that span across unique industry needs.
  
  Project 1: Implementing an end-to-end Recruitment Process
  
  Project Scenario:
  A placement company based in the United States wants to use Salesforce for implementing an end-to-end recruitment process. A team will be formed and you will use your practical knowledge from the course to track the jobs posted by recruiters as well as candidate responses.
  
  Further goals of the team involve tracking the information on the candidates, capturing their experience details and work preferences. Most importantly, you will use Salesforce concepts in order to create an effective system, while also incorporating some automated business rules to ease the process.
  
  Project 2: Implementing a Student Performance Tracking System for College Instructors
  
  Project Scenario:
  An Australia-based college wants to track the performance of its students and have it automatically update the instructor to alert the instructor if a student has a failing grade. With Salesforce’s Lightning platform feature, the college wants to use the Lightning Process Builder for tracking students’ performance. The end goal is that once the student information is created or updated, an alert message will be displayed on the instructor’s record connected to each student.
   
  Project 3: Implementing Customer Service Process Management
  
  Project Scenario:
  A UK-based mobile company needs an application to help boost the service provided for its millions of customers. The company wants to track customers who have reported problems with their mobile phones along with the types of issues. Based on these findings, the company wants to streamline the process to give its customers quicker solutions. You will use your Salesforce knowledge to implement an efficient system that also provides more customer satisfaction.
   
  Project 4: Implementing a Business Process to capture details of transactions, discounting and tracking business entries for a company
  
  Project Scenario:
  A US-based mobile company wants to use Salesforce to implement a process for discounting and tracking previous entries in Salesforce. The company has decided to track various business entries posted by clients/users using charts on the Salesforce mobile app. Leveraging the benefits of the Salesforce mobile platform, the company wants to capture the details of the transaction in the Salesforce system. Additionally, it wants to track various business entries by charts that can be provided to field-level users on mobile.

• What types of jobs require Salesforce trained professionals?

  Salesforce proficiency is one of the most desirable skills in today’s market, and the market is expected to grow in the foreseeable future. Salesforce is one of the primary technologies used by eCommerce businesses, and its applications make it a very valuable solution for digital marketing departments and a fundamental automation tool for sales teams. Salesforce administrator, Salesforce developer, Salesforce integration developer, Salesforce lightning developer, and SFDC developer are some of the jobs that require Salesforce Admin and Developer Certification. 

• What are the prerequisites for Salesforce training?

  There are no such prerequisites for this Salesforce.com training course. But prior working experience as an administrator or a developer is beneficial.

• What is the average salary for a Salesforce Developer/Salesforce Administrator across the world?

  The average salary of Salesforce Developer/Salesforce Administrators across the world is around $110,000 per year. (https://www.masonfrank.com/salesforce-salary-survey/salesforce-developer-salary/)

• What are other types of roles within the Salesforce domain available?

  • Inside sales
  • Outside sales
  • Sales support
  • Client services
  • Lead generation/development
  • Business development managers
  • Account managers

  Or

  • Salesforce developer
  • Salesforce administrator
  • Salesforce architect
  • Salesforce consultant
  • Salesforce project manager

• Which companies are hiring Salesforce Developer/Salesforce Administrator in Australia?

  1. IBM
  2. Accenture
  3. Cognizant
  4. Amazon
  5. Red Ant
  6. Salesforce

• What is Salesforce?

  Salesforce is one of the most popular cloud-based customer relationship management (CRM) tools used to automate sales, customer service, and digital marketing activities. It was founded in March 1999, by Marc Benioff and has its headquarters at San Francisco. Salesforce enables people in the sales role to track their sales, reach out to customers to solve sales queries, and companies to manage cases and tasks.

  Salesforce is used in nearly every industry and countless companies today, and its reach continues to expand. It dominates because the Customer Relationship Management (CRM) technology is some of the most advanced in the world and the cloud computing model makes it affordable and scalable. In May 2018, IDC named Salesforce #1 in CRM, sales applications, customer service applications, and marketing applications. In 2017, the company increased its market share by more percentage points than all other top CRM providers combined. 

  The continued growth of Salesforce also drives a strong demand for Salesforce professionals. In 2017, Indeed carried out an analysis of the best jobs in the U.S., and Salesforce jobs ranked high on that list, with Salesforce Administrator at #4 and Salesforce Developer at #6.

  Salesforce ranked #1 on Fortune Magazine’s list of 100 Best Companies to Work For in 2018, but a job in Salesforce doesn’t mean a job with Salesforce. The so-called Salesforce Economy is expected to create 3.3 million new jobs by 2023. And these are high-paying jobs. According to Indeed, the average salary for a Salesforce Administrator in 2018 is $85,000, with some positions paying more and some less. A Salesforce Developer in the U.S. can expect to make an average $112,000 annually.

• What is LVC? Is it classroom training?

  LVC or Live Virtual Classroom training for Salesforce is a live training conducted online via live streaming of a class. LVC is run by a Salesforce certified trainer with over 10 years of work experience that you can interact with during the sessions. In our Salesforce online training, you can raise questions or start discussions at any point during a class session. Moreover, the global audience in attendance can enrich your learning experience and career. Sessions attended by you and your classmates will be recorded and you will receive unlimited access to them for your own future reference. 

• What tools do I need to attend the Salesforce training sessions in Brisbane?

  The tools you’ll need to attend Salesforce training in Brisbane are:

  • Windows: Windows XP SP3 or higher
  • Mac: OSX 10.6 or higher
  • Internet speed: Preferably 512 Kbps or higher
  • Headset, speakers, and microphone: You’ll need headphones or speakers to hear instruction clearly, as well as a microphone to talk to others. You can use a headset with a built-in microphone, or separate speakers and microphone.

   

• Are the Salesforce training and Salesforce course material effective?

  Yes, Our Salesforce training course is designed to guarantee you’ll pass both the exams on your first attempt. With a hands-on learning approach, the training not only gives you the confidence to pass the exams but also helps you retain knowledge beyond the exams.

• Can I cancel my enrollment? Will I get a refund?

  Yes, you can cancel your enrollment if necessary. We will refund the course price after deducting an administration fee. To learn more, view our Refund Policy.
   

• Who are the instructors and how are they selected?

  All of our highly-qualified CS-Salesforce Administrator and App Builder trainers are Salesforce certified, with more than 15 years of experience in training and working professionally in the field. Each of them has gone through a rigorous selection process that includes profile screening, technical evaluation and live training demonstration before they are certified to train for us. We also ensure that only those trainers who maintain a high alumni rating continue to train for us.

• What is Global Teaching Assistance?

  Our teaching assistants are a dedicated team of subject matter experts here to help you get certified in your first attempt. They engage students proactively to ensure the course path is being followed and help you enrich your learning experience, from class onboarding to project mentoring and job assistance. Teaching Assistance is available during business hours.

• What is covered under the 24/7 Support promise?

  We offer 24/7 support through email, chat, and calls. We also have a dedicated team that provides on-demand assistance through our community forum. What’s more, you will have lifetime access to the community forum, even after completion of your course with us.

   

• I’d like to learn more about this training program. Whom should I contact?

  Contact us using the form on the right of any page on the Simplilearn website, or select the Live Chat link. Our customer service representatives will be happy to give you more details.

• What does a Salesforce administrator do?

  Salesforce administrators primarily ensure that an organization is using the CRM software to its fullest potential. They automate complex business processes, train users on Salesforce, create reports and dashboards, and bridge the gap between business requirements and technology. Our Salesforce certification can help you gain the right skills required to handle all these responsibilities.