Terms and conditions

• Acceptance of this Agreement

  By clicking on the 'SIGNUP' option, the participant ("You" or "Your") agrees to the Terms and Conditions, obligations, representations, warranties, and agreements contained herein (the "Agreement"). In the event, You are not willing to accept the Agreement, You shall not be authorized or allowed to proceed further to view or use in any manner any content, information, courseware, products and services ("Services") published,available or provided on www.simplilearn.com (the "Website"), which is owned, maintained and monitored by Simplilearn Solutions Private Limited ("Us", "We" or "Our").

  User ID and Password

  By entering into this Agreement, You acknowledge and agree that Your user ID and password ("Participant Account") is for Your exclusive use only. Use or sharing of Your Participant Account with another user is not permitted and is cause for immediate blocking of Your access to the Website, the Services and the Content, the Courseware, and termination of this Agreement.

  You agree that You are solely responsible for maintaining the confidentiality of Your Participant Account and for all activities that occur under it. You agree to immediately notify our Grievance Officer if You become aware of or have reason to believe that there is any unauthorized use of Your Participant Account. You also agree to take all reasonable steps to stop such unauthorized use and to cooperate with Us in any investigation of such unauthorized uses. We shall not under any circumstances be held liable for any claims related to the use or misuse of Your Participant Account due to the activities of any third party outside of our control or due to Your failure to maintain the confidentiality and security of Your Participant Account.

  Content and Courseware

  As a part of our Services offered through our Website, We shall grant you access to our content, courseware, practice tests, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific certification training course You have registered for ("Content and Courseware").

  We reserve the right to amend, revise or update the Content and Courseware offered to You. In the event such an amendment, revision or updation occurs, We may require you pay an additional fee to access such amended, revised, or updated Content and Courseware.

  Free Access

  The selected courses of free access (hereinafter the “Courses”) are brought to you by Simplilearn Solutions Pvt. Ltd. (“Simplilearn”). Your access to the said Courses is limited to the extent of self-learning videos and course resources only. Nothing herein shall at any time be construed to mean unhindered or unconditional access to all the features of the said Courses, as may be available upon purchase of the respective Courses.
  
  Your free access to these courses shall be limited to such respective number of days, as may be notified against each Course on the date of your enrollment, and shall be revoked at the instance of expiry of the respective number of days. However, Simplilearn at its sole option reserves the right to revoke or extend your free access to all contents made available to you at any early instance under the free access without any notice or liability.
  
  Upon your enrollment to these free courses, no license is deemed to be granted to you for further sale or to utilize the materials for any reuse, reproduction, re-publication for commercial/non-commercial purposes.
  
  All materials provided to you under the free access are copyright products of Simplilearn or its partners. Any violation of laws herein, or otherwise, shall make you liable to the maximum extent available under law.
  
  All regular features of the Courses, including exam vouchers and certifications, but not limited to them, shall be available upon a full value complete purchase of the respective Courses only. Upon such full value complete purchase of any of these Courses, your balance of the free access days shall be added onto the number of days that may be generally applicable to the respective Courses.
  
  The above terms shall be read along with Simplilearn’s Terms of Use and in the event of any conflicts, the ones stated here shall prevail, but to the extent of the said free access Courses only.
  
  Please also read our Privacy Policy carefully.
  Simplilearn reserves all other rights, ‘ingress’ & ‘egress’ with respect to the free access, and may extend or forfeit the tenure of this offer at any time.

  Usage of the Website and Services

  We grant you a personal, restricted, non-transferable, non-exclusive, and revocable license to use the Website, the Services, and the Content and Courseware offered through the Website till the time the completion of the certification training course that You have enrolled for or the termination of this Agreement according to the Terms and Conditions set forth herein, whichever is earlier. The Services and the Content and Courseware are provided solely for Your personal and non-commercial use to assist you in completing the certification training course You have registered for ("Restricted Purpose").

  You are permitted online access to the Website, the Services, and the Content and Courseware and may download, save, or print the Content and Courseware solely for the Restricted Purpose.

  You are not permitted to reproduce, transmit, distribute, sub-license, broadcast, disseminate, or prepare derivative works of the Content and Courseware, or any part thereof, in any manner or through any communication channels or means, for any purpose other than the Restricted Purpose, without Our prior written consent.

  Intellectual Property Rights

  While You are granted a limited and non-exclusive right to use the Website, the Services, and the Content and Courseware for the Restricted Purpose as set forth in this Agreement, You acknowledge and agree that We are the sole and exclusive owner of the Website, the Services and the Content and Courseware and as such are vested with all Intellectual Property Rights and other proprietary rights in the Website, the Services, and the Content and Courseware.

  You acknowledge and agree that this Agreement other than permitting You to use the Website, the Services, and the Content and Courseware for the Restricted Purpose does not convey to You in any manner or form any right, title or interest of a proprietary, or any other nature in the Website, the Services, and the Content and Courseware.

  Usage of Personal Information of Participants

  We reserve the right to feature Your picture in any photos, videos, or other promotional material used by Us. Further, We may use Your personal information to inform You about other certification training courses offered by Us. However, We shall not distribute or share Your personal information with any third party marketing database or disclose Your personal information to any third party except on a case-to-case basis after proper verification of such third party or if required under any applicable law.

  Limitation of Liability

  You expressly agree that use of the Website, the Services, and the Content and Courseware are at Your sole risk. We do not warrant that the Website or the Services or access to the Content and Courseware will be uninterrupted or error free; nor is there any warranty as to the results that may be obtained from the use of the Website, the Services or the Content and Courseware or as to the accuracy or reliability of any information provided through the Website, the Services, or the Content and Courseware. In no event will We or any person or entity involved in creating, producing, or distributing the Website, the Services, or the Content and Courseware be liable for any direct, indirect, incidental, special, or consequential damages arising out of the use of or inability to use the Website, the Services, or the Content and Courseware.

  The disclaimer of liability contained in this clause applies to any and all damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of records or any other material, whether for breach of contract, negligence, or under any other cause of action.

  You hereby specifically acknowledge that We are not liable for any defamatory, offensive, wrongful, or illegal conduct of third parties, or other users of the Website, the Services or the Content and Courseware and that the risk of damage or injury from the foregoing rests entirely with each user.

  You agree that Our liability or the liability of Our affiliates, directors, officers, employees, agents, and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with the Services or the Content and Courseware shall not exceed the fee you paid to Us for the particular certification training course.

  Term and Termination

  This Agreement will become effective upon Your acceptance of the terms of this Agreement by Your clicking on the "I ACCEPT" button and, subject to the terms and conditions of this Agreement, will remain in effect till You maintain a current, fully paid up online Participant Account, or until terminated by Us, whichever is earlier.

  We reserve the right to terminate this Agreement and block Your access to the Content and Courseware with immediate effect by sending a written notice through email to You to this effect ("Immediate Termination Date"), if such termination is made as a result of Your misrepresentation, default, misconduct, or breach of Your obligations related to or under this Agreement ("Event of Default"). On the occurrence of any Event of Default, We shall be authorized to exercise all the rights and remedies under this Agreement or applicable Law or available in equity to seek indemnification for any Loss or Claim resulting from any such Event of Default.

  The provisions of clause 4.3, clause 7.2, clause 8 and clause 11 of this Agreement shall survive the termination of this Agreement.

  Indemnity

  You agree to indemnify and hold Us, Our contractors, licensors, directors, officers, employees, and agents, harmless from and against any and all claims, losses, damages, liabilities, and expenses including attorneys' fees, arising out of Your unauthorized use of the Website, the Services, and the Content and Courseware or any violation or breach of this Agreement or any provisions hereof.

  Waiver

  Neither failure nor delay on the part of any party to exercise any right, remedy, power, or privilege hereunder shall operate as a waiver thereof, or of the exercise of any other right, remedy, power, or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.

  Severability

  In the event any provision of this Agreement is held invalid or unenforceable under the applicable laws of India, the remaining provisions shall continue in full force and effect, and the Agreement shall be deemed to be reformed by replacing such invalidated or unenforceable provision with a valid and enforceable provision that gives effect as closely as possible to the intentions of the parties as expressed by the invalidated or unenforceable provision.

  Governing Law and Jurisdiction

  For Participants who are a resident of the U.S.A., this Agreement shall be governed by and construed in accordance with the Laws of New York and the courts in New York shall have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Agreement.

  For Participants who are not a resident of the U.S.A., this Agreement shall be governed by and construed in accordance with the Laws of India and the courts in Bangalore, India shall have the exclusive jurisdiction over any matter relating to, in connection with, or arising out of, this Agreement.

  Amendment and Assignment

  We reserve the right to unilaterally amend or modify this Agreement without giving any prior notification to You. We shall however publish the revised agreement on the Website so that You are aware of the revisions, modifications and amendments made by Us to this Agreement. You acknowledge and agree that it is Your responsibility to check the Website periodically for any revisions, modifications, and amendments. Your continued use of or access to the Website, the Services, and the Content and Courseware following the posting of any changes to this Agreement shall constitute acceptance of those changes.

  You are not permitted to assign this Agreement or the rights and obligations mentioned in this Agreement to any third party and You only shall be held liable for any breach of this Agreement or any terms and conditions hereof.

  Entire Agreement

  This Agreement, along with the Privacy Policy, Refund Policy, Rescheduling Policy, Terms of Use, and any additional guidelines, rules, and/or disclaimers posted on the Website constitutes the entire agreement governing Your use of our Website and supersedes any prior agreements, if any, relating to any matter dealt within this Agreement.

  Grievance Redressal

  In case you have any concerns or queries, please reach out to our Grievance Officer. Our Grievance Officer shall undertake all reasonable efforts to address your grievances in the shortest possible time. You may contact us at:

  • Grievance Officer: Abhishek Mukherjee
  • Phone: 080-62718200 (Timings:10 AM to 7:30 PM, IST - Monday to Friday, except holidays)
  • Email: [email protected]

Job Guarantee Program Terms and Conditions

In case You have subscribed to Simplilearn’s Job Guarantee Program(s), please read the below mentioned applicable Job Guarantee Program(s) Terms and Conditions carefully prior to Your enrollment.

• • 1. Full Stack Java Developer Job Guarantee Program
  • 2. Data Science Career Bootcamp
  • 3. Automation Testing Job Guarantee Program

Terms of use

• Please read the following carefully

  These terms and conditions ("Terms and Conditions") control your use of this website Simplilearn.com ("Website"). In these Terms and Conditions, "Simplilearn" is referred to as the "Company", "us," or "we."

  'You' refers to a user or a paying customer. If you are a company or another person who gives access to company products, you agree to take responsibility in full in case of damages or indemnification that could properly lie against the customer.

  The Simplilearn website (the 'Site'), the educational services made available through the site and the content (the 'Products') are owned, operated and maintained, as applicable, by Simplilearn ('we', 'our', 'us', or the 'Company'). The Site, Products and Content are, collectively, the 'Company Products'.

  By (a) using or accessing the Company Products, including, but not limited to downloading or accessing, (b) offering a Course through the Site or through Software; you agree to the terms and conditions set forth in these Terms of Use (the "Terms")

  By using this website or its Products and Services, You Agree and Warrant that you have read, understood, and agreed to be Bound by these terms. Company's privacy policy can be found at Privacy Policy. If you do not accept these terms, you must not use - and are not authorized to use - all or any portion of the company's website and its products or services (as defined below).

  Please read them carefully before you use the services of this site.

  • You should not use this site in an unlawful manner; you must respect the website terms and conditions and follow the Privacy Policy.
  • Under no situations or circumstances, will the company be liable for any change in the content which it provides on the website through its products and services, including but not limited to any errors, omissions, loss, or damage experienced in connection with the use of exposure, any content made available via our products, services, or various resources such as email, blog etc.
  • Our services are free to any user with access to the Internet. However, we are not responsible for the charges incurred for the usage of hardware, software, or internet services provider fee. Also, the user is fully responsible for the proper functioning of computer hardware and internet access.
  • You will be required to use login credentials for some of the sections on the site and the company reserves the right to block access to our services for any user who does not follow these conditions
  • We make sure that users get uninterrupted access to our service, but there is no obligation to do so.
  • Simplilearn is not responsible and is not obligated for issues in your network or server beyond certain limits.

  Website usage guidelines

  • Do not insult, abuse, harass, stalk, threaten, or otherwise infringe the rights of others;
  • Do not publish, post, distribute or disseminate any defamatory, infringing, indecent, offensive or unlawful material or information.
  • Do not upload, install, transfer files which are protected by Intellectual Property Laws or software which affect other computers.
  • It's prohibited to edit HTML source code, reverse engineer or attempt to hack.
  • Do not run Spam services/scripts or anything which could affect the infrastructure, and in turn, the users.
  • Do not communicate spam, advertise, or sell services such as digital downloads, eBooks, or phishing links.
  • You may not copy, distribute, and indulge in plagiarism with website content or user submitted content.
  • Do not use any content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

  Links and Hyperlinks Terms

  This website may have links to other websites. We do not undertake any control on the content of these websites; nor are we responsible for their website content. The sole purpose of the links included are to provide users information. Hence, Simplilearn will not be held responsible.

  • You may not mirror or frame the homepage or any other pages of this Site on any other website or webpage.
  • Do not link to Simplilearn pages and subpages with spam links/anchor text, which could provide a false impression. This may create misunderstanding for the users.
  • Do not use or include copyrighted or registered trademarks, or Intellectual property images, design or content as a link to Simplilearn website.
  • Do not link to pages which support racism, terrorism.
  • Do not link to pages which provide pornographic content and violate human and animal rights.
  • Do not link pages to content which infringes the intellectual property of any third party, person or entity.
  • Do not link pages to content which violates any legal, regulatory, Governmental or network operator conditions or codes of practice.

  Copyright and Intellectual Property

  We value and respect others intellectual property and expect our users to do the same.

  The entire contents of the Site are protected by copyright and trademark laws. The owner of the copyrights and trademarks are simplilearn.com, its affiliates, or other third party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to Simplilearn, therefore you may not duplicate, modify, publish, or reproduce the content in any manner.

  Simplilearn does not take any responsibility for the content on other sites (except our partners and affiliates), that you may find when searching or accessing Simplilearn products or services. The Privacy Policy and Terms of Use of the sites that you visit will administer that material.

  Simplilearn has all the rights to disable or prohibit access to the users who do not respect and involve in the infringement of Simplilearn intellectual property.

  You are not allowed to use any of the digital images or logos from the website. In case of copyright issues, there has to be a written consent from the trademark owner.

  Claims of Intellectual Property Violations

  If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • The authorized person who will act on behalf of the owner of the copyright, should send a digital or physical signature.
  • A description of the copyrighted work that you claim to be infringing your IP.
  • A description of where and how the material that you claim is infringing is located on the Simplilearn website, with enough detail that we may find it on the website.
  • Contact Details - Address, telephone number, and email address.
  • A statement by you, that the information which you provided is accurate and your claim of the copyright or intellectual property is on your owner's behalf
  • You can reach Simplilearn to notify your claims of copyright by writing to Help and Support Team.

  Transaction Terms

  If you believe that your work has been used without your permission in a way which prompts for copyright infringement. Please provide us with the information given below and we will act on it.

  • To make a transaction on Simplilearn website, you are bound to pay for that transaction.
  • Please pay close attention to your payment details such as total bill, taxes, shipping costs, and discounts.
  • There are certain products which require additional Terms and Conditions which you have to agree to before you make the purchase.
  • Invoice of the order placed can be viewed at https://lms.simplilearn.com/user/invoice
  • If a delegate has completed the course and is eligible for a certificate, then same shall be delivered to the address provided by the delegate within 30 working days.

  WE MAKE NO WARRANTIES OF ANY KIND, EXPRESSED OR IMPLIED, WITH RESPECT TO ANY PRODUCTS OR SERVICES SOLD ON OR THROUGH SIMPLILEARN.

  No additional or different terms contained in any purchase order, document, transmission or other communication shall be binding upon Simplilearn unless agreed to by Simplilearn in writing.

  Simplilearn reserves the right to modify, change without prior notice and in its sole discretion, to limit the order quantity on any item and to refuse service to anyone.

  Subscription Services

  You will be allowed to subscribe to a particular course or collection of courses ("Subscription Services") and will be charged automatically, depending on payment frequency chosen by you, such as monthly/quarterly/yearly, as may be applicable.

  You will be permitted to freeze or schedule the freeze of the Subscription Services at anytime and Simplilearn shall not charge you for any such opted Subscription Services according to the payment cycle. Further, the Subscription Services, access will be revoked if the user opts to freeze the subscription. You will have the option to re-subscribe to the particular Subscription Services again and the payment cycle will start accordingly.

  Please note that Subscription Services discounts and any Subscription Services are only a limited time special subscription promotions in effect apply only to eligible items displaying the offer message on the Subscription Services item information pages, and then only if you select the Subscription Services. Subscription Services are will last only till a particular period of time, as may be specified on the relevant page. Special limited time subscription promotions only apply during their effective dates.

  Simplilearn retains the rights to modify the Subscription Service from time to time, including by adding or deleting features and functions, in an effort to improve your experience. But we will not make changes to the Subscription Service that materially reduces the functionality of the Subscription Service provided to you during the Subscription Term. We might provide some or all elements of the Subscription Service through third party service providers.

  If you register for a free trial of the Subscription Service, we will make the Subscription Service available to you on a trial basis, free of charge until the earlier of (a) the end of the free trial period or (b) the start date of your subscription. If we include additional terms and conditions on the trial registration web page, those will apply as well. During the free trial period, (i) the Subscription Service is provided “as is” and without warranty of any kind, (ii) we may suspend, limit, or terminate the Subscription Service for any reason at any time without notice, and (iii) we will not be liable to you for damages of any kind related to your use of the Subscription Service. Unless you subscribe to the Subscription Service before the end of the free trial, all of your data on the Subscription Service will be permanently deleted at the end of the trial, and we will not recover it. Simplilearn shall not refund or in any ways discount, set off any amount once the trial period has ended. In case where You wish discontinue to paid Services, please login to your account. Go to Profile>Manage Subscription, click on Subscription and Freeze the subscription to stop any further payments being made.

  Valid credit cards are the only payment method accepted for Subscription Services purchases. The customer shall at all time use a credit card for the use of Subscription Services and upon the completion of the free trial period, you will be charged automatically without the requirement of any further approval or consent, such a period of the trial period shall be mentioned on the at the time of registration to the Subscription Services, Simplilearn absolves any liability with regard to information of period of the free trial period.It is clarified that, once the Subscription Services are accepted the participants authorize Simplilearn and any of its affiliates to debit the accounts at regular intervals as may be notified to the participants

  Further, you will have the option of cancelling the Subscription Services during the free trial period, without incurring any charges for the same. To initiate the free trial, Simplilearn shall charge you a token amount to ensure the validity of Credit Card. The token amount will be refunded automatically within 5 days. Further You may cancel your account with Simplilearn by reaching out to Help and Support Team

  Your Subscription Services will remain in effect until it is cancelled. If you cancel your Subscription Services and then reactivate it, the discount applied to any Subscription Services item may not be the same discount in effect at the time of cancellation. If you reactivate a Subscription Services, it will be created with the same products with which you previously subscribed. If the Subscription Services discount percentage for such Subscription Services item changes, the new discount will be applied to your products of that item.

  All fees are exclusive of taxes, which we will charge as applicable. You agree to pay any taxes applicable to your use of the Subscription Service. All fees are exclusive of any VAT, Service tax, GST or any other applicable law and tax deductions. If you are required to deduct or withhold any tax, you must pay the amount deducted or withheld as required by law and pay us an additional amount so that we receive payment in full as if there were no deduction or withholding.

  LIMIT OF LIABILITY

  You expressly understand and agree that the Company shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including, damages for loss of profits, goodwill, use, data or other intangible losses (even if the Company has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the service; (ii) the cost of procurement of substitute goods and services resulting from any goods, or services purchases or obtained or messages received or transactions entered into through or from the Website or otherwise; (iii) unauthorized access to or alteration of your transmissions or data or confidential information; (iv) statements or conduct of any third party on the Products; (v) or (v) any other matter relating to the Products.

  INDEMNITY

  You agree to indemnify and hold the Company and our subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand (including legal expenses and the expenses of other professionals) made by a third party due to or arising out of your breach of this Terms of Use or the documents it incorporates by reference, or your violation of any law or the rights of a third party.

  Pricing Disclaimer

  All prices, products, and offers of Simplilearn website are subject to change without notice.

  While we make sure to provide most accurate and up-to-date information, in some cases one or more items on our website may be priced incorrectly. This might happen due to human errors, digital images, technical errors, or a mismatch in pricing information received from our suppliers.

  Simplilearn reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements, and other mitigating circumstances. However, the price you paid at the time of purchase still holds for you.

  Proprietary Use of Simplilearn Study Material

  Simplilearn reserves the right to change prices for all our products, offers, or deals. These changes are done due to market conditions, course termination, providers, price changes, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.

Privacy policy

• Purpose

  Simplilearn (“Simplilearn,” “we,” or “us”) is committed to protecting your privacy, we take data protection and privacy very seriously. This Privacy Policy (“Policy”) describes how Simplilearn collects, uses, shares and secures the personal information you provide when you visit the Websites and Mobile Apps owned and operated by Simplilearn (listed below), and when you use our Service(s). It also describes your choices regarding use, access, withdrawal of consent (as per the terms hereof) and correction of your personal information. The use of information collected through our Service(s) shall be limited to the purpose of providing the service for which you have engaged Simplilearn. The capitalized terms used in this Policy but not defined herein shall have the same meaning as defined in our Terms of Service at (“Terms”).

  For the purpose of this Privacy Policy, sensitive personal data or information of a person is as defined under applicable privacy laws. Please note that usage of the terms personal information/ personally identifiable information/ personal data, in this Privacy Policy includes sensitive personal data or information, wherever appropriate and/or mandated under applicable privacy laws.

  Simplilearn Website and Mobile Apps

  • Website:
    • Simplilearn.com
    • Marketmotive.com
  • Mobile Apps
    • iOS : https://itunes.apple.com/in/app/simplilearn/id963042747?mt=8
    • Andorid : https://play.google.com/store/apps/details?id=com.mobile.simplilearn

  Please read this Privacy Policy carefully, as it governs how you use Simplilearn or its affiliate products. If you do not agree to this Privacy Policy, please do not use Simplilearn.

  Notice to End Users

  In some cases an administrator may create an account in Simplilearn on the behalf of a “End-User” and may provide his/her information, including Personal Information. In such cases the administrator who may be your Employer or a Simplilearn Authorised Training partner (ATP) is our “Customer.” We collect Information under the direction of our customers and have no direct relationship with the End-User whose personal data we process.

  A End-user’s use of the simplilearn platform may be subject to the Customer’s policies, if any.

  Our Customer must have the authority to act on behalf of the End-User and to consent to the collection and use of their Personal Information as described in this Privacy Policy.

  If you are an End-user using our platform, please direct your privacy inquiries to your administrator. Simplilearn is not responsible for the privacy or security practices of our customers, which may differ from those set forth in this privacy statement.

  Simplilearn does not send personalized advertisement or Marketing communication to end users.

  International Transfer

  Personal data collected by Simplilearn may be stored and processed in your region, and in any other country where Simplilearn or its affiliates, data sub-processors operate facilities. To facilitate Simplilearn global operations, we may transfer and access such information from around the world, including from other countries in which the Company has operations. A list of the Simplilearn’s global offices is available here. This Privacy Statement shall apply even if Simplilearn transfers Data to other countries.

  Currently, Simplilearn and its data sub processors have data centers in United States, India and Japan.

  The data we hold may also be processed by employees operating in countries listed above, such staff may be engaged in, among other things, product development and customer and technical support. The data protection and other laws of these countries might not be as comprehensive as those in your country. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of Your data in these countries.

  Note to our customers in Europe: We transfer personal data from the European Economic Area and Switzerland to other countries, some of which have not been determined by the European Commission to have an adequate level of data protection. When we do, we use contracts, to help ensure your rights and protections travel with your data. By submitting your data and/or using Our Services, You consent to the transfer, storing, and processing of your data in these countries.

  Use of your Personal Information and Other Data

  Simplilearn uses this Privacy Policy to govern the use of personal information you provide to us. We use your personal information solely to provide our services to you. We also use your Personal Identifiable Information (PII) together with other Personally Non-Identifiable Information (non - PII) to help us better understand our users and to improve the content and functionality of our site.

  Personal Identifiable Information

  We may collect the following personal information from you in the following situations

  • When you visit our website or mobile apps and voluntarily provide the following information via one of our contact forms, via a chat or phone session, or as part of a purchase of one of our courses or register on our site:
    • Contact Information,such as name, email address, mailing address, phone number, IP
    • Information about your business, such as company name, company size, business type
    • Your Simplilearn account details which may include billing information, credit/debit card details, if provided and the account password.

  Note : All payment transactions are processed through secure payment gateway providers. We do not store any card information (other than the last 4 digits of your card) in our servers.

  • When you use our Learning Management System (*.lms.simplilearn.com), mobile applications, our support system or respond to our surveys:
    • Contact Information, such as name, email address, mailing address, IP address, geographic location, or phone number;
    • Unique Identifiers, such as username,or password;
    • Name and e-mail address when you provide feedback from the Service(s)
  • When you use our community website or blogs
    • Please refer to our section on Public Forums

  Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

  Non-Personal Identifiable Data:

  We capture some Non Identifiable data in our logs. The data in the logs includes

  • Device type
  • browser type
  • language preference,
  • time zone,
  • screen size
  • referring / exit pages

  Use

  We may use the personal information collected from within the Websites, chatbox, mobile, email or when you use the Service(s) to:

  • Provide you with the Service(s).
  • Send you communication from the Service(s)
  • Assess the needs of your business to determine or suggest suitable products.
  • Send you requested product or service information.
  • Respond to customer service requests.
  • Administer your account.
  • Send you promotional and marketing communications.
  • Facilitate your transactions with other users when you use our Service(s).
  • Perform statistical analyses of user behaviour and characteristics at an aggregate level in order to measure interest in and use of the various areas of the site.
  • We use your personal information to communicate with you in relation to the Simplilearn services including information regarding content, courseware, products, inquiries, and services via different channels (e.g., by phone, email, chat) and by agreeing to this Privacy Policy you give us explicit permission to do so. Irrespective of the fact if also you have registered yourself under DND or DNC or NCPR service, you still authorize us to give you a call for the above mentioned purposes.

  When you provide us with personal information about your contacts we will only use this information for the specific reason for which it is provided.

  Share

  If your subscription was provided by your employer or a Simplilearn Authorised training partner, we will share information, including personal information with them.

  We may transfer personal information to our Group Companies and sub-contractors that help us provide our Service(s). Transfers to subsequent third parties are covered by the service agreements with our data-processors. We reserve the right to disclose your personal data as required by applicable law, in response to lawful requests by public authorities, including meeting national security or law enforcement requirements and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or other legal process served on us.

  In the event Simplilearn goes through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and personal data will likely be among the assets transferred. You will be notified via email and via a prominent notice on our Websites of any such change in ownership or control. We may also disclose your personal information to any other third party with your prior consent.

  Data from Third Parties

  We also obtain data from third parties. We protect data obtained from third parties according to the practices described in this statement, plus any additional restrictions imposed by the source of the data. These third-party sources vary over time, but have included:

  • Data brokers from which we purchase demographic data to supplement the data we collect.
  • Social networks when you grant permission to make your data public on these networks including, permission to access your data on one or more of these networks.
  • Enterprise customer where you are an employee availing our services
  • Existing or past learners who participate in our referral program
  • Service providers that help us determine a location based on your IP address in order to customize certain products to your location.
  • Partners with which we offer co-branded services or engage in joint marketing activities, and
  • Publicly-available sources such as open government databases or other data in the public domain.

  We may receive Personal Information about you from other sources like postal mail, telephone or fax. We may add this information to the information we have already collected from you via the Site in order to improve the products and services we provide.

  Rights to access, correction and deletion of Personal Information

  You have certain rights in relation to your Personal Information. You can request access your Personal Information and confirm that it remains correct and up-to-date and also request that we delete your Personal Information. Please also note that certain Personal Information may be exempt from such requests in certain circumstances, which may include if we need to retain your Personal Information to comply with any legal and regulatory purposes or obligation under applicable laws.

  Right to access: We acknowledge that you have the right to access your Personal Information at any time. Upon such request to access, we will provide you with reasonable access to your Personal Information we collect about you.

  However, there may be limits to the amount of information we can practically provide any form of access. For example, we may limit an individual’s access to Personal Information where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy or where doing so would violate others’ rights under the applicable laws.

  Right to correction: We acknowledge that you have the right to either edit,correct/amend or update any inaccurate or incomplete Personal Information along with the supporting documentation. We provide access to either edit, correct/amend or update your Personal Information at any time by logging into your account. Even after your edit, correct/amend or update to your Personal Information, we may maintain and store older versions of such personal information within our databases, access logs and other records in order to comply with other routine data audits and for legitimate business or any other legal or regulatory purposes or obligations under the applicable laws.

  Right to deletion: We acknowledge that you have the right to delete your Personal Information,unless we have to retain that Personal iInformation for legitimate business or legal purposes or obligations.We aim to maintain our services in a manner that protects Personal Information from accidental or malicious destruction. Because of this, after you delete your personal information from our services, we may not immediately delete residual copies of information from our active servers or backup systems, which may or may not contain your Personal Information.

  Even after your account is either deleted/ terminated, we retain your Personal Information or any data in relation thereof, for any your Personal Information or any data in relation thereof, for as long as we have any legitimate purposes in accordance with the applicable laws.including to assist with legal and regulatory purposes and obligations, resolve disputes, and enforce our agreements. We may retain and disclose such Personal iInformation or any data in relation thereof, pursuant to this Privacy Policy and in accordance with the applicable laws.

  Where the processing of your Personal Information is based on your consent, you have the right to withdraw your consent granted for processing of your Personal Information by issuing a written request to the Grievance officer.

  You will have the opportunity to edit correct, amend, update or delete your Personal Information or withdraw your consent as follows:

  • If you have independently signed up with Simplilearn. You may access, update or export your Personal Information included in your online Simplilearn account at any time by logging into your account and going to your profile or by reaching out to us.
  • If you are using an enterprise-provided account (Simplilearn Authorised Training Partner or your Employer) Please review the section Notice to End Users.

  Data Subject's Rights To Complain

  Users in the European Economic Area (“EEA”) and United Kingdom (“UK”)

  If you are located in the EEA or UK, you have the right to request access to your data in a portable format and to request the rectification, erasure, restriction of processing, or objection to processing of your personal data. You may use the Contacting Simplilearn to submit your request. Additionally, if you are located in the EEA, UK, or Switzerland, you also have the right to lodge a complaint with the competent Supervisory Authority in your jurisdiction, if you have concerns about Simplilearn’s collection and use of your personal information that Simplilearn cannot solve to your satisfaction.
  
  Personal data is also processed outside of the UK, Switzerland, and the EEA by Simplilearn, or our service providers, including to process transactions, facilitate payments, and provide support services as described in the privacy policy “Use” and “Share” section. We use Standard Contractual Clauses adopted by the European Commission to facilitate transfers of personal data from the EEA to third countries and have entered into data processing agreements with our service providers or third parties to restrict and regulate their processing of your data. By submitting your data or using our Services, you consent to this transfer, storage, and processing by Simplilearn and its sub-processors.

  Users in Singapore

  If you are a Singapore resident and you have a complaint, you may refer it to the office of the PDPC, as PDPC serves as Singapore’s main authority in matters relating to personal data protection and represents the Singapore Government internationally on data protection related issues. You may complain through PDPC | Report a Personal Data Protection Concern for breaches related to collection, use, disclosure and protection of personal data.

  Users in California

  If you believe a business has violated the CCPA, you may file a consumer complaint with the Office of the Attorney General. If you choose to file a complaint with the Office of the Attorney General, explain exactly how the business violated the CCPA, and describe when and how the violation occurred. Only the Attorney General can file an action against businesses and using consumer complaints and other information, the Attorney General may identify patterns of misconduct that may lead to investigations and actions on behalf of the collective legal interests of the people of California. Please note that the Attorney General does not represent individual California consumers hence cannot represent you or give you legal advice on how to resolve your individual complaint.

  Users Other than US / EU & UK

  In order to provide the Services to you, we must transfer your data to the United States and process it there. If you are using the Services from outside the United States, you consent to the transfer, storage, and processing of your data in and to the United States or other countries.

  Cookies and Other Tracking Technologies

  Simplilearn and our third-party partners, such as our advertising and analytics partners, (listed here) use cookies and other tracking technologies (e.g., web beacons, device identifiers and pixels) to provide functionality and to recognize you across different Services and devices.

  The types of cookies used by Simplilearn includes

  • Essential Cookies: These cookies are essential for the basic functionalities offered by the Site and Service(s). These class of cookies helps in keeping a user logged in to the Service(s) and remember relevant information when they return to the Service(s).
  • Insight Cookies: These are used for tracking the user activities within the Service(s), which in turn helps us in improving your user experience.
  • Marketing Cookies: These are used for providing you with customized and interest-based ads based on your browsing behavior and other similar activities on our Websites.

  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is different, look at your browser's Help Menu to learn the correct way to modify your cookies.

  If you turn cookies off, some of the features that make your site experience more efficient may not function properly.

  Advertisement

  We partner with third parties to manage our advertising on other sites. Our third party partners may use technologies such as cookies to gather information about your activities on our Website and other sites in order to provide you advertising based upon your browsing activities and interests. If you wish to not have this information used for the purpose of serving you interest-based ads, you may opt-out by clicking here (or if located in the European Union, click here). Please note this does not opt you out of being served ads. You will continue to receive generic ads.

  Analytics & Web-beacons

  Simplilearn uses third party software for analytics. All metrics information collected from your usage of the Service(s) shall be transmitted to our analytics provider. This information is then used to evaluate how users use our platform, and to compile statistical reports on user activity for us. We further use the same statistical analytics tool to track or to collect your Personally Identifiable Information (PII). We will use this information in order to maintain, enhance, or add to the functionality of the Service(s) and to personalize the experience for you. Aggregated information and analysis may be made public where desired by Simplilearn.

  We and our third party advertising partners use technologies such as web beacons in analyzing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis.

  Do Not Track.

  Currently, various browsers — including Internet Explorer, Firefox, and Safari — offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Web sites’ visited by the user about the user's browser DNT preference setting. Simplilearn does not currently commit to responding to browsers' DNT signals with respect to the Company's Web sites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. Simplilearn takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

  Links to Third Party Sites

  Our Websites contain links to other websites that are not owned or controlled by Simplilearn. Please be aware that we are not responsible for the privacy practices of such other websites or third parties. We encourage you to be aware when you leave our Websites and to read the privacy policies of each and every website that collects personal information.

  Public Forums

  Our Websites offer publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, reach out to us. In some cases, we may not be able to remove your personal information, in which case we will let you know that we are unable to do so and why.

  Simplilearn may provide bulletin boards, blogs, or community threads on the Company’s Web sites. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. Simplilearn is not responsible for the personal information you choose to submit in these forums.

  Remember that when you share information publicly, it may be indexable by search engines.

  Single Sign-On & Other social Media Features

  Our Websites include social media features, such as the Facebook “Like” button, the “Share This” button or interactive mini-programs. Where we have your consent, these features may collect your IP address, which page you are visiting on our Websites, and may set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Websites. Your interactions with these features are governed by the privacy policy of the company providing them.

  You can log in to our Websites using sign-in services by LinkedIn. The services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address.

  Communications from the Websites

  We may use your email address to send our newsletters and/or marketing communications. If you no longer wish to receive these communications, you can opt out by following the instructions contained in the emails you receive or by contacting us at [email protected]

  We will send you announcements related to the Service(s) on occasions when it is necessary to do so. For instance, if our Services) is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of communications which are not promotional in nature. If you do not wish to receive them, you may delete your Account.

  Information Security

  Our Websites and Service(s) have industry standard security measures in place to protect against the loss, misuse, and alteration of the information under our control. When you provide us with sensitive information (such as credit card information or login credentials), we will encrypt that information via Secure Socket Layer (SSL).

  Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Websites or via the Service(s) and any transmission is at your own risk. Once we receive your personal information, we will use strict procedures and security features to try to prevent unauthorised access.

  We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

  • Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
  • We use regular Malware Scanning.
  • Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
  • All payment transactions are processed through secure gateway providers and are not stored or processed on our servers

  Testimonials

  We post customer testimonials/comments/reviews on our Websites which may contain personal information. Prior to posting the testimonial, we obtain the customer's consent to post their name along with their testimonial. If you want your testimonial removed, please reach out to us

  For TOGAF 9.1 course:

  We agree to keep confidential any and all information that comes into its possession regarding the Program’s examinations. If Simplilearn is found to have disclosed the content of any of the Open Group’s examination scenarios, questions, or answers to any third party other than in the normal course of Simplilearn attendees sitting the examinations, the Agreement and all Schedules attached to it will be immediately terminated and the Open Group shall remove all of the Simplilearn’s ATCs and Affiliates from the Accreditation Register.

  Children's Personal Information

  Simplilearn does not knowingly collect any personal information from children under the age of 16. If you are under the age of 16, please do not submit any personal information through our Websites or Service(s). We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through our Service(s) or Websites without their permission. If you have reason to believe that a child under the age of 16 has provided personal information to us through our Websites or Service(s), please contact us and we will endeavor to delete that information and terminate the child's account from our databases.

  Amendments

  Simplilearn has the discretion to update this privacy policy at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Your continued use of this Websites or the Service(s) following the posting of any amendment, modification, or change to this Policy shall constitute your acceptance of the amendments to this Policy. You can choose to discontinue use of the Websites or Service(s), if you do not accept the terms of this Policy, or any modified version of this Policy.

  Contacting Simplilearn

  If you have a complaint regarding data privacy, you may contact our Grievance Officer at the details provided below, who is responsible for redressing your grievances:

  • Name : Bharanidharan D
  • Designation: Data Privacy Officer
  • Email ID: [email protected]

  You can also reach out to us through postal mail at :

  United States of America
  Simplilearn Americas Inc.
  201 Spear Street,
  Suite 1100, San Francisco, CA 94105
  United States
  
  
  India
  Simplilearn Solutions Private Limited
  # 53/1 C, Manoj Arcade, 24th Main, Harlkunte
  2nd Sector, HSR Layout
  Bangalore - 560102, Karnataka, India.
  
  
  
  Singapore
  Simplilearn Singapore Pte. Ltd.
  #14-302, The Plaza,
  7500A Beach Rd,
  Singapore 199591.
  

Refund policy

• Thank you for buying our courses. We ensure that our users have a rewarding experience while they discover, assess, and purchase our courses, whether it is an instructor-led or self-paced training.

  As with any online purchase experience, there are terms and conditions that govern the Refund Policy. When you buy a training course on Simplilearn, you agree to our Privacy Policy, Terms of Use and refund policy.
  
  Our refund policy is as follows:

  Cancellation & Refunds: Online Training

  For Self Placed Learning:

  Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content or downloaded the E-Book. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.

  For Instructor Led Training:

  Raise refund request within 7 days of purchase of course. Money back guarantee is void if the participant has accessed more than 25% content of any e-learning course or has attended Online Classrooms/received recordings for more than 1 day.
  Also, In case a user downloads the E-Book for the course the money back guarantee will be void. Any refund request beyond 7 days of purchasing the course will not be accepted and no refund will be provided.

  For Post Graduate Programs:

  Raise refund requests within 7 days of purchase of the postgraduate program. The Money-back guarantee is void if the participant raises any refund request beyond 7 days of purchasing the course. Refund requests after the 7 day period will not be accepted and no refund will be provided. Notwithstanding the above, the booking fee paid by the participant towards securing his/her seat in a program shall be non-refundable under all circumstances.

  For SkillUp Premium Certificate:

  The fee paid by the participants towards purchasing the SkillUp Premium Certificate for the SkillUp Courses shall not be refundable under all circumstances.

  Cancellation & Refunds: For CSM, CSPO, PSM, PSPO programs

  Simplilearn Solutions, reserves the right to postpone/cancel an event, or change the location of an event because of insufficient enrollments, instructor illness or force majeure events (like floods, earthquakes, political instability, etc)

  • In case Simplilearn Solutions cancels an event, 100% of course fees will be refunded to the delegate if the refund raise request is within 10 days of purchase of course. However travel, logistics or any personal expense incurred by learners/participants will not be refunded.
  • In case Simplilearn Solutions cancels/postpones an event, the participants who are ahead of 10 days of purchase, of course, will be rescheduled to any upcoming batch without any extra charges.
  • If a cancellation is done by a delegate 10 business days (or more) prior to the event, 10% of the total paid fee will be deducted and the remaining amount will be refunded to the delegate.
  • If a cancellation is done by a delegate within 10 business days (or less) of the event, no refunds will be made.
  • No refunds or credits will be available for participants who fail to attend both days of the course.

  Refund request can be initiated in two ways

  • From my orders section, by clicking on “Initiate Refund” against specific item of an order. This will work when item quantity is one.
  • In case item quantity is more than one, please reach out to our support team through our Help & Support section on the website.

  Refunds: Duplicate payment

  Refund of the duplicate payment made by the delegate will be processed via the same source (original method of payment) in 10 working days post intimation by the customer.

  Simplilearn reserves the right to revise the terms & conditions of this policy without any prior notice.

  Note: All refunds will be processed within 10 working days after the refund request is approved by Simplilearn.

Rescheduling policy

• In case Simplilearn reschedules the training event, the options available to the delegates are:

  • 100% refund, if the rescheduled dates do not fit into the delegate's schedule.
  • The delegate would have the privilege of rescheduling and attending a class in future at his/her convenience, at any location, on any date of a scheduled training.
  • The delegates, if they so wish, can send a replacement. However, this should be intimated to Simplilearn Solutions at least 3 days prior to the event.

  Whereas, if for some unforeseen reasons, a delegate wishes to reschedule his/her registration to a future date, a rescheduling fee is charged as mentioned below:

  • If the rescheduling request is received 10 business days prior (or more), 10% of registration fee will be charged.
  • Please note that rescheduling will be subject to availability of seats.
  • If the request of rescheduling is received within 10 business days or less, no rescheduling will be allowed. However, the delegate can send a replacement instead.
  • Notwithstanding the foregoing, the course must be attended within 6 months of the participant's original sign-up date, and no refunds or credits will be available for participants who fail to attend a course within this six-month period.

List of Data Subprocessors

• Current as of March 17, 2022

  Third Party Service/ Vendor	Purpose	Website	Location
  * Salesforce	Customer Relationship Management	https://www.salesforce.com/	Japan
  * Webengage	Marketing Automation	https://webengage.com/	USA
  * Amazon Web Services(AWS)	Cloud computing platform and Email Service	https://aws.amazon.com/	USA
  * Google Cloud Platform	Cloud computing platform	https://cloud.google.com/	USA
  * Microsoft Azure	Cloud computing platform	https://azure.microsoft.com/en-in/	USA
  * AddEvent	Adding class schedule to calendar	https://addevent.com/	USA
  * Accredible	Issuing Certificates to learners	https://www.accredible.com/	USA
  * Gamooga	Chat Support to the learners	https://gamooga.com/	USA
  * Doselect	Practice labs	www.doselect.com	Singapore
  * JW Player	Video content delivery	www.jwplayer.com	USA
  * Tableau	Trend Analysis, Consumption analytics	www.tableau.com	USA
  * Snowflake	Data warehouse	https://www.snowflake.com/	USA
  * Vocareum	Assessments and Practice Labs	https://www.vocareum.com/	USA
  * Segment	Data Pipleline	https://segment.com/	USA
  * Amplitude	Product Intelligence	https://amplitude.com	USA
  Zestmoney	EMI Partners	https://zestmoney.in/	India
  Liquiloan	EMI Partners	https://liquiloans.com/	India
  Propelld	EMI Partners	https://propelld.com/	India
  Affirm	EMI Partners	https://www.affirm.com/	USA
  ClimbCredit	EMI Partners	https://climbcredit.com/students	USA
  Proof Technologies	Website Conversion	https://useproof.com/	USA
  Xoxoday Plum	Refer and Earn Program	https://www.xoxoday.com/plum-home/plum	USA
  * Corestack	Assessments and Practice Labs	https://www.Corestack.io	India
  * Interview Mocha	Assessments	https://www.imocha.io/	India
  * Webex	Virtual Classes	https://simplilearnsolutions.webex.com	Singapore
  Zapier	Social Media lead capture	https://www.zapier.com/	USA
  * Matillion	ETL Tool		USA
  ringDNA / revenue.io	Lead Management	https://www.revenue.io/	USA
  * Hackerearth	Assessments	https://www.hackerearth.com/	USA
  Smartly	Social Media Advertising	https://www.smartly.io/	USA
  * Salesloft	Lead Management	https://salesloft.com/	USA
  * Careerleaf	Job board SAAS	https://careerleaf.com	Canada
  * Yellow.ai	Whatsapp communication platform	https://yellow.ai	USA

  
  

  * Only these subprocessors are used for our Enterprise customers

Accessibility Policy

• At Simplilearn, we believe in making our product accessible to everyone. To do so, we are committed to the following:


• We aim to conform to internationally recognized Web Content Accessibility (WCAG) Guidelines 2.1 Level AA as well as the Section 508 standards.
• We recognize that improving accessibility across our features is a continuous process. With new technologies and features that are developed, accessibility is considered in our product design, building, and offering.
• Our Curriculum, content creators, and learning design specialists consider accessibility while creating our courses.
• We prioritize accessibility bug fixes and strive to address the concerns that may hinder learning experience.
• Any accessibility-related queries can be reported to [email protected]
• We have published our Voluntary Product Accessibility Template (VPAT) here: VPAT

Community Guidelines And Terms

Skill-up Community Platform User Terms and Conditions

• Skill-up Community Platform (“Platform”) and its related services is owned and operated by Simplilearn Solutions Private Limited ("Simplilearn" or "Company" or "Us" or “Our” or "We") having its registered office at #53/1C, Manoj Arcade, 24th Main, Harlkunte, 2nd Sector, HSR Layout, Bangalore-560102, Karnataka, India. Please read the Skill-up Community Platform User Terms and Conditions (“Platform Terms and Conditions”) carefully before using the Platform. By using the Platform, You agree to abide by and be bound by all the Platform Terms and Conditions and You are deemed to have accepted the Platform User Terms and Conditions. In addition to these Platform Terms and Conditions, Your use of the Platform is also subject to Simplilearn.com Terms and Conditions and/or Terms of Use and/or the Privacy Policy, as may be applicable, to which You agree by using the Simplilearn.com website or its corresponding mobile application / mobile site (collectively hereinafter referred to as “Simplilearn.com”). To the extent the Simplilearn.com Terms and Conditions and/or Terms of Use and/or the Privacy Policy are inconsistent with the Platform User Terms and Conditions, the Platform Terms and Conditions will prevail with respect to Your use of the Platform and any of its related services.
  
  For the purposes of this Platform User Terms and Conditions –
  
  

  (1) "Applicable Law(s)" mean and includes all applicable statutes, enactments, acts of legislature, laws, ordinances, rules, bye-laws, regulations, notifications, guidelines, policies, directions, circulars, press notes, directives and orders of any court, government, statutory authority, board (in each such case whether preliminary or final), and, if applicable, international treaties and regulations and all amendments thereto from time to time.

  (2) "Affiliate" means any entity that directly or indirectly controls, is controlled by, or is under common control with the subject entity. "Control," for purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interests of the subject entity.

  (3) "User" or "You" refers to any user (individual or otherwise) of the Platform and its related services.

  (4) "Minimum Age" means 18 years old. However, if the Applicable Law requires that You must be older in order to use the Platform without parental consent (including using of your personal data) then the Minimum Age is such older age.

  (5) "Content" means and includes videos, audio (for example music and other sounds), graphics, photos, text (such as comments and scripts), branding (including trade names, trademarks, service marks, or logos), data, database, tags, labels, text, questions, lectures, quiz, graphics, diagrams, concepts, diagram, trainings, reviews, comments, suggestions, ideas, audio and/or visual animations or illustrations, options, solutions, answer keys, hints, representations, prints, audio and/or visual representations generated optically, electronically, digitally or by any other means.




• I. Conditions relating to Your Use of the Platform:

  1. Your User Account:

  If You use the Platform, You are responsible for maintaining the confidentiality of Your User account and password and for restricting access to Your computer to prevent unauthorised access to Your User account. You agree to accept responsibility for all activities that occur under Your User account or password. You should take all necessary steps to ensure that the Your User account password is kept confidential and secured and should inform us immediately if you have any reason to believe that Your User account and/or password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner.
  
  To use Platform, You agree and acknowledge that: (1) Your User account information is truthful and correct; (2) You fulfil the Minimum Age criteria; (3) You are not already restricted by the Platform from using the Platform and its related services; (4) You will use Your User account solely for education purposes and not for any business or commercial purposes; (5) You will only publish Content or information on the Platform that does not violate the Applicable Law nor any third-party rights (including intellectual property rights, right to privacy, etc.). (6) Nothing contained in the Platform Terms and Conditions shall create an employment, agency, partnership or joint venture relationship between Us and You in relation to Your usage of the Platform and its related services.
  
  We reserve the right to refuse access to the Platform, terminate or suspend Your User account, remove or edit Content publish by Your User account at any time without notice to You, in case Your are in breach of these Platform Terms and Conditions.

  2. Community Platform for Communication and Educational Purposes:

  You agree, understand and acknowledge that the Platform is an online community platform solely for educational purpose that enables you to interact with other Users on the Platform and in relation thereof You agree and understand that: (1) We are not responsible for the conduct of any of the Users of the Platform, (2) We does not endorse any particular User or their Content published on the Platform, (3) We do not review and/or vet any of the User Content, except under exceptions circumstances including receipt of communication from government or non-government agencies or other regulatory authorities.

  3. Access to Platform:

  We will do Our utmost to ensure that availability of the Platform will be uninterrupted and that transmissions will be error-free. However, due to the nature of the internet connectivity, this cannot be guaranteed. Also, Your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

  4. License to access the Platform:

  Subject to Your adherence with these Platform Terms and Conditions, We grant You a non-exclusive, limited and revocable-at-will licence to access and use of this Platform and its related services solely for educational purposes and not for any commercial purpose. This foregoing grant of license to access and use of this Platform for educational purpose does not permit You either to download (other than page caching) or modify the Platform and its related services or any portion thereof, except with Our express written consent. The foregoing grant of licence to access and use of this Platform for educational purpose does not include any resale or commercial use of this Platform and its related services or any use of data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of the Platform.
  This Platform and its related services or any portions thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, distributed or otherwise exploited for any commercial purpose without Our express written consent. The Platform and its related services are copyright of Simplilearn. All rights reserved.
  You should not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Simplilearn and its Affiliates without Our express written consent. You should not use any meta tags or any other "hidden text" utilising Simplilearn’s or its Affiliates' names or trademarks without Our express written consent. Any unauthorised use of Simplilearn’s or its Affiliate’s trademark, logo, or other proprietary information will automatically terminate the permission or license granted herein above by Us. We reserve the right to refuse access to the Platform, terminate or suspend Your User account at any time without notice to You, in case You are in breach of this provision.

  5. Children

  The grant of license under these Platform Term and Conditions to use the Platform and its related services is available only to persons who can form a legally binding contract under the Indian Contract Act, 1872. If You are a minor (i.e. under the age of 18 years), You may use the Platform and its related services only with the involvement and under strict supervision and guidance of Your parent or legal guardian, as may be applicable.

  6. Privacy Notice:

  You agree that all personal data and information that You submit to Us while using the Platform and its related services will be accessed, stored, processed and used in accordance with these Platform Terms and Conditions and the Simplilearn.com Privacy Policy. By using the Platform and its related Services You consent to receive communications (including transactional, promotional and/or commercial messages) from Us with respect to Your use of the Platform and its related services.

  7. Your Conduct and Obligations:

  1. The Platform is not for use by anyone under the Minimum Age (defined). You should not create a fake User account on the Platform or falsify information in relation thereof. You should not use an image of someone else, or any other image that is not your likeness, for Your User account photo. Creating a User account with false and misleading information for fraudulent purposes, or in connection with any criminal offense or other unlawful activity is a violation of Platform Terms and Conditions, including accounts registered on behalf of others or persons under the Minimum Age criteria. We reserve the right to block/ remove/ terminate such User account on the Platform for violation of the Platform Terms and Conditions.
  
  
  2. You should not use the Platform or its related service:
     • To scam, defraud, deceive other Users on the Platform.
     • To cause annoyance, inconvenience or needless anxiety amongst other Users of the Platform.
     • To facilitate romance scams, promote pyramid schemes, or otherwise defraud other Users on the Platform.
     • To develop and share malicious software that puts the Platform, its related services, and its Users at risk.
     • To develop, support or use software, devices, scripts, robots or any other means or processes (including crawlers, browser plugins and add-ons or any other technology) to scrape the Platform and its related services or otherwise copy User account profiles and other data from the Platform.
     • To override any security feature or bypass or circumvent any access controls or User limits of the Platform (such as caps on keyword searches or profile views).
     • To violate the intellectual property rights of others, including copyrights, patents, trademarks, trade secrets or other proprietary rights. For example, do not copy or distribute (except through the available sharing functionality) the posts or other Content of others without their permission, which they may give by posting under any creative commons licenses.
     • violate the intellectual property or other rights of Simplilearn, including, without limitation: (i) copying or distributing Our learning videos or other materials or (ii) copying or distributing Our technology, unless it is released under open-source licenses; (iii) using the word “Simplilearn”, “Skill-up” or our logos and trademarks in any business name, email or URL.
     • To reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for the Platform and its related services or any related technology that is not open source.
     • To imply or state that you are affiliated with or endorsed by Us without our express consent (e.g., representing Yourself as an accredited Simplilearn trainer).
     • To rent, lease, loan, trade, sell/re-sell or otherwise monetize the Platform and its related services.
     • To engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Platform and its related services.
     • To interfere with the operation of, or place an unreasonable load on, the Platform and its related services (e.g., spam, denial of service attack, viruses, gaming algorithms).
     • To reveal others' personal or sensitive information or incite other Users to do the same.
     • For untargeted, irrelevant, obviously unwanted, unauthorized, in appropriately commercial or promotional, or gratuitously repetitive messages.
     • For any form of phishing attempts.
  3. You should not copy, use, disclose or distribute any information obtained from the Platform, whether directly or through third parties (such as search engines) without Our written consent.
  
  
  4. The Content that You publish on the Platform
     • should solely be for educational purpose and should add to the Platform in a constructive manner.
     • always adhere to the Platform Publishing Guidelines and should not contains software viruses, worms, or any other harmful code.
     • remains Your work. You own the rights to any original Content that You publish on the Platform and You grant Us a non-exclusive, royalty-free, perpetual, irrevocable, fully sublicensable, transferable and worldwide license and right to use copy, modify, distribute, publish and process such Content without any further consent/permission/authorisation. You agree that the foregoing grant of license and rights are irrevocable during the entire period of protection of Your intellectual property rights associated with Your Content. You agree to waive Your right to be identified as the author of such Content and Your right to object to derogatory treatment of such Content. You agree to perform all further acts necessary to perfect any of the above rights granted by You to Us, including the execution of deeds and documents in relation hereof, at Our request.
  5. Simplilearn reserves the right (but not any obligation) to:
     • distribute Your Content, annotate Your Content and sell advertising on pages where your Content appears.
     • restrict, suspend, block, disable or terminate Your Skill-up Community Platform account and/or takedown, disable, block Your Content for any violation of the Skill-up Community Platform User Terms and Conditions (including Skill-up Community Platform Publishing Guidelines).
     • restrict, suspend, block, disable or terminate Your Skill-up Community Platform account and/or takedown, disable, block Your Content if You are found using infringing Content.
  6. With respect to the Content that you publish on the Platform, You represent and warrant that:
     • You own or otherwise control all the intellectual rights to the Content published by You on the Platform.
     • as on the date the Content is published on the Platform:
       1. the Content is accurate, correct and lawful.
       2. use of the Content will not breach any Applicable Laws, Platform Terms and Conditions and will not cause injury to any person or entity (including that the Content is not defamatory).
  7. With respect to the Content that you publish on the Platform, You agree to indemnify Simplilearn, its Affiliates and their respective officers, directors, agents and employees for and against all claims for damages brought against Us by any third party due to Your negligent or wilful breach of these Platform Terms and Conditions.

  8. Platform Publishing Guidelines:

  The Content that You publish on the Platform should always adhere to the following publishing guidelines.
  1. The Content should not be misleading, fraudulent, obscene, threatening, hateful, defamatory, discriminatory, illegal, or violate any Applicable Law.
  
  
  2. The Content should not be harassing Content. We do not allow bullying, harassment or abusive Content on the Platform. This includes targeted personal attacks, intimidation, shaming, disparagement, and abusive language directed at other Users of the Platform. You should not engage in trolling or other repetitive negative content that disrupts other Users or conversations on the Platform.
  
  
  3. The Content should not threaten, incite, or promote violence in any manner whatsoever. We do not allow threatening or inciting violence of any kind on the Platform. We do not allow individuals or groups that engage in or promote violence, property damage, or organized criminal activity on the Platform. You should not use the Platform and its related services to express support for such individuals or groups or to otherwise glorify violence.
  
  
  4. The Content should not depict exploitation of children in any manner whatsoever. We have zero tolerance for Content that depicts the sexual exploitation of children. You should not share, post, transmit, or solicit child exploitation material through or using the Platform and its related services. You should not use the Platform in any way to facilitate, encourage, or engage the abuse or exploitation of children. When We become aware of any Content with apparent child exploitation, We reserve the right (but not any obligation) to report it to the relevant regulatory and local law enforcement agencies.
  
  
  5. The Content should not contain nudity or sexual activity. We have zero tolerance for Content that contain nudity or sexual activity. You should not share, post, transmit, or solicit content that contains nudity or sexual activity through the Platform or using the Platform related services. You should not use the Platform and its related services in any way to facilitate, encourage, or engage in the use of Content that contains nudity or sexual activity. When We become aware of any Content with nudity or sexual activity, We remove such Content and We reserve the right (but not any obligation) to report such Content to the relevant regulatory and local law enforcement agencies.
  
  
  6. The Content should not promote, sell or attempt to purchase illegal or dangerous goods or services on the Platform. We do not allow Content that facilitates the purchase of illegal or dangerous goods and/or services, prostitution, and escort services on the Platform. We do not allow Content that promotes or distributes fake educational and/or professional certifications, sale of scraped data, proxy test-taking, or instructions on creating forged official documents on the Platform. You should not use the Platform and its related services to hold lotteries, contests, sweepstakes, or giveaways. You should not use the Platform and its related services to sensationalize or capitalize on tragic events for commercial purposes. We do not allow Users to engage in inappropriate or unsafe commercial transactions on the Platform. We reserve the right (but not any obligation) to remove Content that promotes, distributes, facilitates access to, or attempts to sell illegal or regulated goods and services and report it to the relevant regulatory and local law enforcement agencies.
  
  
  7. The Content should not promote dangerous organizations or individuals on the Platform. We do not allow any terrorist organizations or violent extremist groups on the Platform. We do not allow any User who affiliate with such terrorist organizations or groups to have an User account on the Platform. Content that depicts terrorist activity, that is intended to recruit for terrorist organizations, or that threatens, promotes, or supports terrorism in any manner is strictly not tolerated and We reserve the right (but not any obligation) to remove such Content and report such Content to the relevant regulatory and local law enforcing agencies.
  
  
  8. The Content should not attack, denigrate, intimidate, dehumanize, incite or threaten hatred, violence, prejudicial or discriminatory action against individuals or groups because of their actual or perceived race, ethnicity, national origin, caste, gender, gender identity, sexual orientation, religious affiliation, age, or disability status. Hate groups are not permitted on the Platform. You should not use Content with racial, religious, or other slurs that incite or promote hatred on the Platform. You should not post or share Content on the Platform that denies a well-documented historical event such as the Holocaust or slavery in the United States, etc. We reserve the right (but not any obligation) to remove such Content that attacks, denigrates, intimidates, dehumanizes, incites or threatens hatred, violence, prejudicial or discriminatory action against individuals or groups because of their actual or perceived race, ethnicity, national origin, caste, gender, gender identity, sexual orientation, religious affiliation, or disability status. We reserve the right (but not any obligation) report such Content to the relevant regulatory and local law enforcing agencies.
  
  
  9. The Content should not contain harmful or shocking material. We do not allow Users to publish on the Platform, Content that is excessively gruesome or shocking. This includes Content that is sadistic or gratuitously graphic, such as the depiction of bodily injury, severe physical or sexual violence. We do not allow on the Platform any content, activities, or events that promote, organize, depict, or facilitate criminal activity. We do not allow on the Platform any Content depicting or promoting instructional weapon making, drug abuse, and threats of theft. You should not engage in or promote escort services, prostitution, exploitation of children, or human trafficking on the Platform by using the Platform related services. You should not share on the Platform Content or activities that promote or encourage suicide or any type of self-injury, including self-mutilation and eating disorders. We reserve the right (but not any obligation) to remove depictions of extreme violence, along with image or video Content that is excessively gory, gruesome, or disturbingly shocking and report such Content to the relevant regulatory and local law enforcement agencies.
  
  
  10. The Content should not contain false or misleading information. You should not share on the Platform any Content in a way that you know is, or think may be, misleading or inaccurate, including misinformation or disinformation. You should not share on the Platform any Content that is intended to interfere with or improperly influence an election or other civic process. We may prevent You from posting Content from websites that are known to produce or contain false, misleading and misinformation. You should not share on the Platform Content that directly contradicts guidance from leading global health organizations and public health authorities, including false and misleading information about the safety or efficacy of COVID-19 and/or COVID-19 vaccines.
  
  
  11. The Content that You publish on the Platform should be Your original work. In case the Content that You publish on the Platform is not original then You should have obtained necessary right and permission from the owner of the original Content to publish such Content on the Platform. You will not publish any Content on the Platform for which You do not possess necessary right and permission from the owner of the original Content. This includes other people's contents, contents that You have found on the internet, or contents that belongs to Your employer but not You. Most content on the internet belongs to someone, and unless You have clear right and permission from the owner of such content to publish such content on the Platform, You should not publish such Content on the Platform. You can republish something that You have published somewhere else, as long as it is original Content that You own the rights over such Content.
  
  
  12. You are solely responsible for Your Content published on the Platform, including any harm caused by Your Content to other Users of the Platform or harm caused to You due to Your publishing of Your Content on the Platform.

  9. Disclaimer:

  You acknowledge and undertake that You are accessing the Platform and its related services at Your own risk and are using Your best and prudent judgment in relation thereof. You further acknowledge and undertake that You will use the Platform and its related services only for educational purpose and not for business or commercial purposes. We shall neither be liable nor responsible for any actions or inactions of other Users of the Platform nor any breach of conditions, representations or warranties by any other Users of the Platform and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between You and other User of the Platform.
  On the Platform, You may encounter Content or information that might be inaccurate, incomplete, delayed, misleading, illegal, offensive or otherwise harmful. In relation hereof, You understand, acknowledge and agree that:
  • the Platform, as an intermediary as defined under the Applicable Laws, is generally not responsible and is not under any obligation for examining or evaluating any Users Content of the Platform and We do not review, warrant and endorse any Content provided by other Users on the Platform. We do not assume any responsibility or liability, in any manner whatsoever, for any User Content on the Platform or their use of the Platform and its related services.
  • the Platform as an intermediary as defined under the Applicable Laws does not supervise, direct, control or monitor Users usage of the Platform and its related services and We are not responsible for other Users Content or information on the Platform and We do not endorse the same, in any manner whatsoever.
  • The Platform as an intermediary as defined under the Applicable Laws, may conduct minimum due diligence, to the extent required and permitted under the Applicable Laws, with respect to the Content on the Platform from time to time, We cannot always prevent the misuse of or abuse on the Platform and its related services by Users of the Platform. We are not responsible for any such misuse of the Platform and its related services by the Users of the Platform.

  10. No Warranty and Exclusion of Liability:

  SIMPLILEARN AND ITS AFFILIATES MAKE NO REPRESENTATION OR WARRANTY ABOUT THE PLATFORM AND ITS RELATED SERVICES, INCLUDING ANY REPRESENTATION (EXPRESSED OR IMPLIED) THAT THE PLATFORM AND ITS RELATED SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE AND WHILE WE HAVE TAKEN ALL NECESSARY PRECAUTIONS TO AVOID INACCURACIES IN THE PLATFORM AND ITS RELATED SERVICES, WE PROVIDE THE PLATFORM AND ITS RELATED SERVICES (INCLUDING CONTENT AND INFORMATION) ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTY OF ANY KIND. TO THE FULLEST EXTENT PERMITTED UNDER APPLICABLE LAW, SIMPLILEARN AND ITS AFFILIATES DISCLAIM ANY IMPLIED OR STATUTORY WARRANTY, INCLUDING ANY IMPLIED WARRANTY OF TITLE, ACCURACY OF DATA, NON-INFRINGEMENT, ACCURACY, RELIABILITY, SUTAIBILITY, QUALITY, COMPLETENESS, TIMELINESS, PERFORMANCE, SAFETY, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SIMPLILEARN INCLUDING ITS AFFILIATES, WILL NOT BE LIABLE IN CONNECTION WITH THE PLATFORM AND ITS RELATED SERVICES FOR LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, ANTICIPATED SAVINGS, WASTED EXPENDITURE, REPUTATION (E.G., OFFENSIVE OR DEFAMATORY STATEMENTS), LOSS OF DATA (E.G., DOWN TIME OR LOSS, USE OF, OR CHANGES TO, YOUR INFORMATION OR CONTENT) OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES. NOTWITHSTANDING ANYTHING CONTAINED HEREIN SIMPLILEARN AND ITS AFFILIATES WILL NOT BE LIABLE TO ANY USER IN CONNECTION WITH THEIR USE OF THE PLATFORM AND ITS RELATED SERVICES FOR ANY DIRECT OR INDIRECT DAMAGES, CLAIMS, AMOUNTS, ETC. IN ANY MANNER WHATSOEVER.

  11. No Waiver:

  If You breach these Platform Terms and Conditions and We fail to take any action against You due to any reasons, You understand that Our failure to enforce any of Our rights under these Platform Terms and Conditions in any instance shall not be deemed to be a waiver of future enforcement of that or any other provision of the Platform Terms and Conditions.

  12. Force Majeure Events:

  The Platform is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God, pandemic, epidemic or any other circumstance beyond the reasonable control of Simplilearn or its Affiliates (collectively referred to as "Force Majeure Event"). Simplilearn or its affiliates shall be not liable for any delay or adverse effect caused to the Users as a result of any Force Majeure Event. We will not be held responsible for any delays or failures to comply with Our obligations under these Platform Terms and Conditions if the delays or failures arises from any Force Majeure Event which is beyond Our reasonable control. This condition does not affect Your statutory rights.

  13. Governing Law and Jurisdiction:

  These Platform Terms and Conditions shall be governed by the laws of the Republic of India and You agree that the courts at Bangalore shall have the exclusive jurisdiction in respect of any disputes or any matter arising in relation hereof.

  14. Changes:

  We may, to the maximum extent permitted under the Applicable Law and in Our sole discretion change/ modify/ amend/ alter the Platform Terms and Conditions from time to time and/or suspend or discontinue the Platform or any of its related services. If we make material change/ modification/ amendment/ alteration to the Platform Terms and Conditions and/or suspend or discontinue the Platform or any of its related services, then We will provide You with an intimation of such material change/ modification/ amendment/ alteration in any manner as may be deemed appropriate by Us. Your continued use of the Platform and its related services after we intimate You about the material change/ modification/ amendment/ alteration to the Platform Terms and Conditions means that You are consenting to the updated Platform Terms and Conditions. You agree that We can provide You with the intimations mentioned hereinabove through the Platform. You agree and understand that all decisions related to the Platform, its related services and the Platform Terms and Conditions by Us are final and binding on You.

  15. US Sanctions Policy:

  The grant of license under these Platform Terms and Conditions are automatically revoked and Your use of the Platform and its related services is terminated with immediate effect if You are the subject of U.S. sanctions or of sanctions consistent with U.S. law imposed by the governments of the country where You are the Platform and its related services. You must at all times comply with all U.S. or other export and re-export restrictions that may apply to goods, software, technology and services.

  16. Entire Agreement:

  These Platform Terms and Conditions constitutes the complete and exclusive understanding and agreement between You and Us with respect to the Platform and its related services and supersedes all prior understandings and agreements, whether written or oral, with respect to the subject matter contained herein.

  17. Severability:

  If any provision of these Platform Terms and Conditions is held invalid or unenforceable by a court of competent jurisdiction, the remaining provisions of these Platform Terms and Conditions will remain in full force and effect, and the provision affected will be construed in a manner so as to be enforceable to the maximum extent permissible by law to achieve its intent.

  18. Assignment:

  You shall not assign or transfer, either directly or indirectly, in whole or in part, to any third-party, Your obligations under these Platform Terms and Conditions without Our express prior consent. However, You agree that Simplilearn may, without your consent, assign its obligation under these Platform Terms and Conditions to its Affiliates or to any third-party by virtue of sale or transfer of all or substantially all of Our assets (or any of Our subsidiaries) or Our acquisition by or merger, into another company (including consolidation, reorganization, restructuring).

  19. Notice:

  You agree that the only way to provide Us with legal notice is via email to: [email protected]

  20. Report Inappropriate Content, Messages, or other Safety Concerns:

  1. If You are concerned about inappropriate or unsafe Content on the Platform and You notice something You believe may violate these Platform Terms and Conditions, including inappropriate content, behavior, or Users whether in profiles, posts, messages, comments, or anywhere else, please report the Content or User directly to Us by sending an email. Combined with Our automated defenses, these reports by You will help Us identify and prevent abuse on the Platform. Please use this reporting email responsibly and only for their intended purposes. Your report will be sent to appropriate customer service team for necessary evaluation. You won't receive an email or confirmation reply unless the appropriate customer service team needs additional information. It is against our Privacy Policy to share the identity of someone who flags any Content that violates the Platform Terms and Conditions. We have limited ability to act on Content appearing beyond Our Platform unless such Content is in direct violation of the Platform Terms and Conditions.
  
  
  2. If You believe that Your rights are being violated by any Content on the Platform, then You may email Us at: [email protected] with subject line mentioned as “Claim of Infringement” along with supporting evidence in relation to such claim.
  
  
  3. If You believe that any User of the Platform and/or User Content published on the Platform violates the Platform Terms and Conditions, then you may email Us immediately at: [email protected] with the subject line as “Violation of Platform Terms and Conditions” along with supporting evidence in relation to such violation. After reviewing the reported violation, We will take appropriate measures including warning or suspending the User and blocking or takedown the Content if the reported Content is in violation of the Platform Terms and Conditions. You can report the following:
     • Spam, misinformation, inappropriate and offensive content
     • Inappropriate profile photos
     • Fake or Inaccurate profiles. If You find inaccurate information on another User Account on the Platform, You can report it to Us. Inaccurate information can include but is not limited to false claims of employment, education, accomplishments, and awards.
     • Inappropriate groups. If You are part of a group and You see inappropriate conversations, comments or spam. You can report it to Us
     • Phishing or suspicious messages (Scams). Scams are a form of fraud, usually committed through email. Scammers create false identities or impersonate legitimate people or companies. Their goal is to steal Your money or in some cases, Your identity and personal data. There are several warning signs of a typical scam message, including but not limited to:
       • o Offers that seem too good to be true.
       • o Messages containing spelling or grammar mistakes.
       • o Messages that aren't addressed to you personally.
       • o Messages asking you for personal or financial information.
       • o Advanced fee fraud scams
       • o Job scams
       • o Technical support scams
       • o Dating and romance scams
       If You have received a scam message on the Platform, report it to Us. If you have been victim of a scam, report it to your local law enforcement agencies.
     • Threats and abuse. If another User of the Platform is contacting You on the Platform and using threatening or abusive language, You can report it to Us and block that User.
     • Harassment - If another User of the Platform is contacting You on the Platform and using hostile language or doing anything that makes You feel uncomfortable, You can report it to Us and block that User.
     • Other safety concerns - If You see something on the Platform that looks suspicious, appears to be misinformation, is offensive, violates these Platform Terms and Conditions, or makes You uncomfortable, You can report it to Us.

  21. Violation of Platform Terms and Conditions:

  We reserve the right (but not any obligation) to restrict, suspend, or terminate User account and/or takedown and remove User Content that breaches or violates these Platform Terms and Conditions (including the Platform Publishing Guidelines). When We takedown and remove Content, We also send You a notice that Your Content violates these Platform Terms and Conditions (including the Platform Publishing Guidelines) and the action We are taking on such Content. If You believe Your Content has been removed in error, You have the opportunity to appeal by emailing Us at: [email protected] with subject line as “Appeal for Re-review” along with supporting evidence and We will re-review Your Content. In general, three (3) violations of these Platform Terms and Conditions will result in account restriction. We provide the opportunity to appeal an account restriction, and We may, at our sole discretion, reinstate a restricted account if the User agrees to comply with these Platform Terms and Conditions. Continued violations of these Platform Terms and Conditions will result in permanent restriction from the Platform. Notwithstanding anything contained herein, for certain violations of these Platform Terms and Conditions including but not limited to child sexual abuse material, terrorism, extremely violent and hateful content, sexual harassment and breach of Platform publishing guidelines, We may, at our sole discretion, permanently terminate or restrict or suspend Your User account after a single violation.

  22. Miscellaneous:

  These Platform Terms and Conditions constitute an electronic record within the meaning of the applicable law. This electronic record is generated by a computer system and does not require any physical or digital signatures.

General Terms & Conditions related to Simplilearn ACE Scholarship

1. In case of Tie……
2. The decision of Simplilearn management will be final and binding.
3. Currently Enrolled learners of Job guarantee program of Simplilearn are not eligible to participate in the career Test.
4. Current Simplilearn employees are not eligible for the scholarships.
5. Winners selection is at the sole discretion of the company.
6. Any information shared by the learner if found invalid will lead to disqualification.
7. The company has sole discretion to change the rewards at any time.
8. In addition to the specific eligibility criteria, you also need to fulfill the following general eligibility criteria:
   1. You should be an individual legal resident of the Republic of India;
   2. You should be of an age 18 years or above at the time of entry into this Contest.
9. By entering into this Simplilearn ACE Scholarship, you consent to being placed on a mailing list for promotional and other marketing materials for Simplilearn. You may update or change your email preferences at the email preferences page.
10. Please note that Simplilearn or its affiliates may be running similar programs or promotions at the same time as this Simplilearn ACE Scholarship. By entering this Simplilearn ACE Scholarship, you will not be eligible to receive any benefit and/ or prize awarded in any other program or promotion unless you enter into each program or promotion separately. If you are declared a winner under this Simplilearn ACE Scholarship, you will not be eligible to receive any prize or benefit under any other similar program or promotion run by Simplilearn.
11. Subject to these T&Cs of Simplilearn ACE Scholarship, only 1 (one) Scholarship reward/ prize will be awarded to the winner under this Simplilearn ACE Scholarship. The Scholarship reward/ prize under this Simplilearn ACE Scholarship is not for resale.
12. Each Scholarship reward/ prize under this Simplilearn ACE Scholarship will be awarded "AS IS" and WITHOUT WARRANTY OF ANY KIND, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). There are no cash or other prize alternatives available in whole or in part. However, in circumstances beyond control, Simplilearn may substitute a similar alternative prize of equal or greater value in its sole discretion. The Scholarship reward/ prize under this Simplilearn ACE Scholarship is non-transferable, non- exchangeable for cash. The Scholarship reward/ prize under this Simplilearn ACE Scholarship cannot be clubbed with any other Contest/ Offer / Facility / Right offered by Simplilearn.
13. Simplilearn may, to the maximum extent permitted by applicable law and in its sole discretion, change the Simplilearn ACE Scholarship T&Cs or cancel the Simplilearn ACE Scholarship at any time; or modify, terminate, or suspend the Simplilearn ACE Scholarship should viruses, worms, bugs, unauthorized human intervention or other causes beyond our control corrupt or impair the administration, security, fairness or proper play of the Simplilearn ACE Scholarship or submission of entries. In such an event, Simplilearn may at its sole discretion make available the modified T&Cs or appropriate communication, in the manner as may be determined by Simplilearn from case- to-case basis.
14. Simplilearn or its affiliates will not be responsible for: (a) lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in the Simplilearn ACE Scholarship, or by any technical or human error that may occur in the processing of entries; (b) any printing or typographical errors in any materials associated with the Simplilearn ACE Scholarship; (c) any error in the operation or transmission, theft, destruction, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the internet or at any website; or (d) injury or damage to your or any other computer or mobile resulting from downloading any materials in connection with the Simplilearn ACE Scholarship.
15. Simplilearn may, in its sole discretion, disqualify any participant found to be: (a) tampering with the entry process or the operation of the Simplilearn ACE Scholarship; (b) acting in violation of these Simplilearn ACE Scholarship T&Cs; or (c) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person.
16. By participating in this Simplilearn ACE Scholarship, you give Simplilearn and its affiliates permission to use your name and images, as such may be embodied in any pictures, photos, write-ups, video recordings, audiotapes, digital images, and the like, taken or made in relation to the Simplilearn ACE Scholarship and any promotions, events, or contests to follow. You agree that Simplilearn and its affiliates has the right to publish your saved item details for any communication, promotions, events, or contests that follow. You agree that Simplilearn has complete ownership of such write-ups, pictures, etc., including the entire copyright, and may use them for any purpose. These uses include, but are not limited to illustrations, bulletins, exhibitions, videotapes, reprints, reproductions, publications, advertisements, and any promotional or educational materials in any medium now known or later developed, including the internet. You acknowledge that you will not receive any compensation, etc. for the use of such pictures, etc., and hereby release Simplilearn and its affiliates and its agents and assigns from any and all claims which arise out of or are in any way connected with such use. You give your consent to Simplilearn, its agents and assigns to use your name and likeness to promote the Simplilearn ACE Scholarship and any promotions, events, or contests to follow. You understand that, by participating in the Simplilearn ACE Scholarship, you are sharing your data with Simplilearn and its affiliates.
17. This Simplilearn ACE Scholarship is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God or any circumstance beyond the reasonable control of Simplilearn or its affiliates ("Force Majeure Event"). Simplilearn or its affiliates shall be not liable for any delay or adverse effect caused to the participants in the Simplilearn ACE Scholarship including the winners as a result of a Force Majeure Event.
18. This Simplilearn ACE Scholarship is being made available purely on a "best effort" basis and participating in this Simplilearn ACE Scholarship is voluntary. By participating in the Simplilearn ACE Scholarship, you will be legally bound hereby, to release from liability, and hold harmless Simplilearn and its affiliates, any of its employees or agents representing or related to Simplilearn and its services/products for any matters in relation to this Simplilearn ACE Scholarship, including the related rewards and prize. This release is for any and all liability for personal injuries (including death), property loss or damage, and misuse of the benefits/ prizes offered under this Simplilearn ACE Scholarship, in connection with any activity or directly or indirectly, by reason of the acceptance, possession, or participation in the Simplilearn ACE Scholarship, even if caused or contributed to by our negligence.
19. All information submitted in connection with this Simplilearn ACE Scholarship will be treated in accordance with these Simplilearn ACE Scholarship T&Cs and Simplilearn Privacy Policy available at: https://www.simplilearn.com/terms-and-conditions#privacy-policy
20. We may exchange electronic versions of documents, data, e-mails, and other messages with you using commercially available software. Further, for your benefit, we may use cloud-based and other service providers, and various devices and media, to store your documents and data, communicate with you, and perform other data handling and management activities in connection with our work for you. Such communications and media can be vulnerable to attack from viruses, malware, other destructive electronic programs, invasions of privacy, or other intrusions or breaches. We undertake reasonable and appropriate security measures and programs to protect the security of these communications and data against such threats, and to select qualified suppliers of such services. (Note that our security software may occasionally reject a communication that you send to us, or we in turn may transmit something to you that is rejected by your system, potentially resulting in delays.). We cannot, however, guarantee that our communications and documents will always be virus-free or immune from such risks, and for that reason, we ask for your consent to our use of e-mail, cloud-based and other service providers, media, and platforms for the storage of documents and data, and to communicate with you and others, as described in this paragraph. Your participation in the Simplilearn ACE Scholarship confirms that consent. If you would prefer, despite the potential cost and inconvenience, that we avoid using e-mail, cloud platforms or other similar suppliers, or that we follow special instructions or utilize client-specified encryption procedures, you agree to promptly notify us in writing on such limitations or requirements.
21. We do not and cannot guarantee the outcome of the Simplilearn ACE Scholarship. Either at the commencement or during the Simplilearn ACE Scholarship we may express our opinions, views, or beliefs concerning claims or courses of action and the results that might be anticipated. Any such statement made by our representative is intended to be an expression of opinions, views and beliefs only, based on information available to us at the time, and should not be construed by you as a guarantee of any type.
22. The Simplilearn ACE Scholarship T&Cs are governed by the laws of the Republic of India. The Simplilearn ACE Scholarship and all accompanying materials are copyright of Simplilearn. All rights reserved. No requests for transfer or assignment or redemption of the benefits under this Simplilearn ACE Scholarship shall be entertained. You agree that all decisions related to the Simplilearn ACE Scholarship by Simplilearn are final and binding on you. Failure by Simplilearn to enforce any of these Simplilearn ACE Scholarship T&Cs in any instance shall not be deemed to be a waiver of the Simplilearn ACE Scholarship T&Cs and shall not give rise to any claim by any person. These Simplilearn ACE Scholarship T&Cs are subject to Indian laws and the courts at Bangalore shall have the exclusive jurisdiction in respect of any disputes or any matter arising here from.
23. You agree that, by participating in this Simplilearn ACE Scholarship, you will be bound by these Simplilearn ACE Scholarship T&Cs. These Simplilearn ACE Scholarship T&Cs are in addition to the Simplilearn.com Terms of Use and/or the Privacy Policy, as may be applicable, to which you agree by using the Simplilearn.com website or its corresponding mobile application / mobile site (collectively hereinafter referred to as "Simplilearn.com"). To the extent the Simplilearn.com Terms of Use are inconsistent with these Simplilearn ACE Scholarship T&Cs, these Simplilearn ACE Scholarship T&Cs will prevail with respect to this Simplilearn ACE Scholarship only.

Skillup Daily Quiz Terms And Conditions

• The SkillUp Daily Quiz ("Contest") is brought to you by Simplilearn Solutions Private Limited (“Simplilearn”/ “we”/ “our”/ “us”). Please read these specific and general terms and conditions (collectively hereinafter referred to as "T&Cs") before entering this Contest. For the purposes of these T&Cs, wherever the context so requires "you" or "your" shall mean any natural person who is a participant in this Contest.

  You agree that, by participating in this Contest, you will be bound by these T&Cs. By participating in this Contest you are deemed to have accepted this Contest T&Cs.

  These Contest T&Cs are in addition to the Simplilearn.com Terms of Use and/or the Privacy Policy, as may be applicable, to which you agree by using the Simplilearn.com website or its corresponding mobile application / mobile site (collectively hereinafter referred to as "Simplilearn.com"). To the extent the Simplilearn.com Terms of Use are inconsistent with these Content T&Cs, these Contest T&Cs will prevail with respect to this Contest only.

• SPECIFIC TERMS AND CONDITIONS:

  Details of the Contest and How to Enter:

  1. The SkillUp Daily Quiz is a game of skill and luck. Any SkillUp user can participate in this quiz and get a chance to win rewards if the user has cleared the quiz's passing criteria.
  2. The skillup daily quiz passing criteria is answering all quiz questions correctly.
  3. The daily quiz will start every day at 12 a.m. UTC and end at 12 a.m. UTC on the next day. After 11 a.m., winners' list will be declared via email communication to the users.
  4. Winners need to claim the prize by submitting the essential details, such as a valid name, email, photo.
  5. Once winners have claimed the prize by submitting the essential details, the rewards will be communicated to their email addresses within 2 working days.
  6. The rewards are currently only available for Indian users and will be expanded to other geographies soon!
• 
  

  GENERAL TERMS AND CONDITIONS:

  1. ELIGIBILITY: In addition to the specific eligibility criteria, you also need to fulfil the following general eligibility criteria to enter into this Contest:
  
  (a) You should be of an age 18 years or above at the time of entry into this Contest.

  2. MAILING LIST: By entering into this Contest, you consent to being placed on a mailing list for promotional and other marketing materials for Simplilearn. You may update or change your email preferences at the email preferences page.

  3. OTHER CONTESTS: Please note that Simplilearn or its affiliates may be running similar contests or promotions at the same time as this Contest. By entering this Contest, you will not be eligible to receive any benefit and/ or prize awarded in any other promotion or contest unless you enter each promotion or contest separately.

  4. PRIZES: Subject to these T&Cs, during the Contest Period only 1 (one) Prize will be awarded to the winner under this Contest. The Prize under this Contest is not for resale.
  
  Each Prize will be awarded "AS IS" and WITHOUT WARRANTY OF ANY KIND, express or implied (including, without limitation, any implied warranty of merchantability or fitness for a particular purpose). There are no cash or other prize alternatives available in whole or in part. However, in circumstances beyond control, Simplilearn may substitute a similar alternative prize of equal or greater value in its sole discretion. The Prize is non-transferable, non- exchangeable for cash. The Prize cannot be clubbed with any other Contest/ Offer / Facility / Right.

  5. ODDS OF WINNING: Odds of winning depend on the number of eligible entries received. Eligible entries are ones that satisfy the eligibility criteria outlined above and follow the steps outlined in the ‘Details of the Contest and the How to Enter’ section above.

  6. ADDITIONAL TERMS: Simplilearn may, to the maximum extent permitted by applicable law and in its sole discretion, change the Contest T&Cs or cancel the Contest at any time; or modify, terminate, or suspend the Contest should viruses, worms, bugs, unauthorized human intervention or other causes beyond our control corrupt or impair the administration, security, fairness or proper play of the Contest or submission of entries. In such an event, Simplilearn may at its sole discretion make available the modified T&Cs or appropriate communication, in the manner as may be determined by Simplilearn from case- to-case basis.
  
  Simplilearn or its affiliates will not be responsible for: (a) lost, misdirected, late, incomplete, or unintelligible entries or for inaccurate entry information, whether caused by you or by any of the equipment or programming associated with or utilized in the Contest, or by any technical or human error that may occur in the processing of entries; (b) any printing or typographical errors in any materials associated with the Contest; (c) any error in the operation or transmission, theft, destruction, unauthorized access to, or alteration of, entries, or for technical, network, telephone, computer, hardware or software, malfunctions of any kind, or inaccurate transmission of, or failure to receive any entry information on account of technical problems or traffic congestion on the internet or at any website; or (d) injury or damage to your or any other computer or mobile resulting from downloading any materials in connection with the Contest.
  
  Simplilearn may, in its sole discretion, disqualify any participant found to be: (a) tampering with the entry process or the operation of the Contest; (b) acting in violation of these Contest T&Cs; or (c) acting in an unsportsmanlike or disruptive manner or with intent to annoy, abuse, threaten or harass any other person.
  
  The authorized subscriber of the e-mail account used to enter the Contest at the actual time of entry will be deemed to be the participant and must comply with these T&Cs in the event of a dispute as to entries submitted by multiple users having the same e-mail account. The authorized account subscriber is the natural person who is assigned an e-mail address by an internet access provider, on-line service provider, or other organization responsible for assigning e-mail addresses for the domains associated with the submitted e-mail addresses. No benefits greater than those described in the ‘Details of the Contest and How to Enter’ section above in these T&Cs will be awarded.

  7. PUBLICITY RELEASE: By participating in this Contest, you give Simplilearn and its affiliates permission to use your name and image, as such may be embodied in any pictures, photos, write-ups, video recordings, audiotapes, digital images, and the like, taken or made in relation to the Contest and any promotions, events, or contests to follow.
  
  You agree that Simplilearn and its affiliates has the right to publish your saved item details for any communication, promotions, events, or contests that follow. You agree that Simplilearn has complete ownership of such write-ups, pictures, etc., including the entire copyright, and may use them for any purpose. These uses include, but are not limited to illustrations, bulletins, exhibitions, videotapes, reprints, reproductions, publications, advertisements, and any promotional or educational materials in any medium now known or later developed, including the internet. You acknowledge that you will not receive any compensation, etc. for the use of such pictures, etc., and hereby release Simplilearn and its affiliates and its agents and assigns from any and all claims which arise out of or are in any way connected with such use. You give your consent to Simplilearn, its agents and assigns to use your name and likeness to promote the Contest and any promotions, events, or contests to follow. You understand that, by participating in the Contest, you are sharing your data with Simplilearn and its affiliates.

  8. FORCE MAJEURE: This Contest is subject to force majeure circumstances including without limitation, floods, natural disasters, war, act of terror, political unrests, technical snags, act of God or any circumstance beyond the reasonable control of Simplilearn or its affiliates ("Force Majeure Event"). Simplilearn or its affiliates shall be not liable for any delay or adverse effect caused to the participants in the Contest including the winners as a result of a Force Majeure Event.

  9. LIABILITY RELEASE: This Contest is being made purely on a "best effort" basis and participating in this Contest is voluntary. By participating in the Contest, you will be legally bound hereby, to release from liability, and hold harmless Simplilearn and its affiliates, any of its employees or agents representing or related to Simplilearn and its services/products for any matters in relation to the this Contest, including the Prize. This release is for any and all liability for personal injuries (including death), property loss or damage, and misuse of the benefits/ Prizes offered under this Contest, in connection with any activity or directly or indirectly, by reason of the acceptance, possession, or participation in the Contest, even if caused or contributed to by our negligence.

  10. QUERIES: Please direct any questions, comments or complaints related to this Contest to [email protected].

  11. PRIVACY NOTICE: All information submitted in connection with this Contest will be treated in accordance with these Contest T&Cs and the Privacy Policy available at Simplilearn.com.

  12. E-MAIL COMMUNICATIONS, CLOUD SERVICES, AND CYBER SECURITY: During the Contest Period, we may exchange electronic versions of documents, data, e-mails, and other messages with you using commercially available software. Further, for your benefit, we may use cloud-based and other service providers, and various devices and media, to store your documents and data, communicate with you, and perform other data handling and management activities in connection with our work for you. Such communications and media can be vulnerable to attack from viruses, malware, other destructive electronic programs, invasions of privacy, or other intrusions or breaches. We undertake reasonable and appropriate security measures and programs to protect the security of these communications and data against such threats, and to select qualified suppliers of such services. (Note that our security software may occasionally reject a communication that you send to us, or we in turn may transmit something to you that is rejected by your system, potentially resulting in delays.). We cannot, however, guarantee that our communications and documents will always be virus-free or immune from such risks, and for that reason, we ask for your consent to our use of e-mail, cloud-based and other service providers, media, and platforms for the storage of documents and data, and to communicate with you and others, as described in this paragraph. Your participation in the Contest confirms that consent. If you would prefer, despite the potential cost and inconvenience, that we avoid using e-mail, cloud platforms or other similar suppliers, or that we follow special instructions or utilize client-specified encryption procedures, you agree to promptly notify us in writing on such limitations or requirements.

  13. NO GUARANTEE OF OUTCOME: We do not and cannot guarantee the outcome of the Contest. Either at the commencement or during the Content Period of our representation, we may express our opinions, views, or beliefs concerning claims or courses of action and the results that might be anticipated. Any such statement made by our representative is intended to be an expression of opinions, views and beliefs only, based on information available to us at the time, and should not be construed by you as a guarantee of any type.

  14. MISCELLANEOUS: The Contest is governed by the laws of the Republic of India. The Contest and all accompanying materials are copyright of Simplilearn. All rights reserved. No requests for transfer or assignment or redemption of the benefits under this Contest shall be entertained. You agree that all decisions related to the Contest by Simplilearn are final and binding on you. Failure by Simplilearn to enforce any of these Contest T&Cs in any instance shall not be deemed to be a waiver of the Contest T&Cs and shall not give rise to any claim by any person. These Contest T&Cs are subject to Indian laws and the courts at Bangalore shall have the exclusive jurisdiction in respect of any disputes or any matter arising here from.

SkillUp Premium Certificate

• For the SkillUp Courses, users shall have free access to the Course content, but to access the Premium Certificate of the Course, Users have to purchase the Premium Certificate after paying the fee as mentioned on the Course page on the SkillUp platform.
  Users are allowed to purchase the Premium Certificate for the Courses at any time during the Users’ learning journey after successful payment of the fee, but Users are allowed to unlock the Premium Certificate only and post completion of 85% of the Course.